INDUSTRY ACCESS LTD
Member Terms and Conditions
Effective from: 1st May 2026
Please read these Terms and Conditions carefully before joining Industry Access. By completing your purchase and ticking the required checkboxes at checkout, you confirm that you have read, understood and agreed to these Terms and Conditions in full. These Terms and Conditions constitute a legally binding agreement between you and Industry Access Ltd.
1. About Industry Access
Industry Access Ltd is a company registered in England and Wales (Company No. 16552060). Registered office: Glebe Business Park, Mitchell Charlesworth Accountants, Lunts Heath Road, Widnes, England, WA8 5SQ. Industry Access operates a monthly membership platform and mobile app for working, Spotlight-registered actors. Membership provides access to the Industry Access app, online sessions and community channels. Contact: [email protected]
2. Eligibility
Membership is open to actors who are registered on Spotlight. You must provide a valid Spotlight profile link at checkout. Industry Access reserves the right to verify Spotlight registration and to cancel memberships where this requirement is not met.
3. Membership and Payment
When you purchase a membership, you enter into a contract with Industry Access Ltd. Upon successful payment, you will be granted immediate access to the Industry Access app and its contents.
• Membership is priced at £65 per month, billed on a recurring monthly basis
• Payment is processed securely through our payment provider
• Your membership begins on the date of your first successful payment
• Payments are taken automatically each month on your billing date
• All prices are inclusive of any applicable taxes
• Industry Access reserves the right to change the membership price. You will be given at least 30 days notice of any price change
4. What Is Included
Your membership provides access to the Industry Access platform and app. The platform includes the following content, subject to availability:
• x1 online industry workshop per month: maximum 15 actors, 3 hours, delivered via Zoom by a leading industry professional
• x1 online industry professional Q&A; per month: 45 minutes, delivered via Zoom
• x1 online guest expert session per month: 1 hour, covering topics including voice, wellness, movement and mindset
• Access to the Industry Access community app including messaging channels: The Room, Off Book and Making Moves
• Q&A; session recordings, available for 30 days after each session for catch-up purposes
Your membership provides platform access. It does not guarantee that you will successfully book, attend or participate in any specific session. Sessions are subject to availability and are allocated on a first come, first served basis. Industry Access shall not be liable for any failure to secure a booking within any given month.
5. Monthly Booking Window
Workshop booking opens on the 1st of each month for all active members. This is your guaranteed booking window.
• If you join mid-month, the current month's industry workshop may already be fully booked or have limited spaces remaining
• You are welcome to book any available space in the current month on a first come, first served basis
• If the current month's workshop is full, keep an eye on the booking page as when someone cancels it will let you know. Spaces do become available.
• Your first guaranteed booking window opens on the 1st of the following month
• Booking links are shared inside the members area and app only and are not shared publicly
Industry Access is not responsible for members missing the booking window. It is your responsibility to book your place once the window opens each month.
Rescheduling a Booked Session
To reschedule a booked workshop, click the Change/Cancel appointment link in the booking confirmation email you received when you made your booking. This will take you back to your confirmation page where you can click Reschedule to select a new time. Please note that spaces are limited and availability cannot be guaranteed.
6. Session Guidelines and Disclaimer
All sessions are educational in nature and are not auditions, job interviews or a means of obtaining employment. By joining, you confirm that you have read and understood the following mandatory disclaimer:
"The intent of the workshop is educational and should not be considered a job interview or audition. Attending workshops is not a way to obtain employment as an actor. It is a learning/educational experience. The presence of a Casting Director is neither a guarantee nor a promise of employment. Contact with a Casting Director at a workshop rarely results in any further contact with that Casting Director or any company affiliated with that Casting Director."
You further confirm that you accept the following:
"I understand that the presence of a Casting Director is absolutely not a guarantee or promise of employment. I further understand that the intent of this class is solely educational and not a form of job interview or audition."
• Industry professionals cannot take your CV, headshot, showreel or any promotional material from a session
• Any materials used during a session must be returned to you at the end
• Sessions are listed in marketing with the industry professional's name, current title and accurate credits only. No implication of casting opportunity is made.
7. No Guarantees or Promises
Industry Access makes no representation, warranty or guarantee that participation in any session, workshop or community activity will result in employment, casting, representation by an agent or any other professional outcome.
The presence of an industry professional on the platform is neither a guarantee nor a promise of any future professional relationship, employment or casting. Contact with an industry professional through Industry Access rarely results in any further contact with that professional or any company affiliated with them.
Industry Access is an educational platform. Membership is not a guarantee of career advancement, employment or professional success of any kind.
8. Recordings
Industry Q&A; sessions are recorded and made available to members for 30 days after each session for catch-up purposes. Recordings are then permanently deleted.
Industry workshops (3-hour sessions) are never recorded under any circumstances. You must not record, screenshot or share any content from a workshop session.
Session content, peer feedback and the work of fellow members must be kept confidential. What happens in the room stays in the room.
9. Communication
All questions, queries and communications regarding sessions, bookings or the platform must be directed to [email protected] or raised within the appropriate community channel inside the app.
Members must not contact industry professionals directly regarding any questions about sessions, bookings, feedback or any other matter relating to Industry Access. Industry professionals deliver sessions only and all platform communications are managed exclusively by the Industry Access team.
10. Community App
• Access to the community app is included with your membership
• Industry professionals do not have access to the community app under any circumstances
• Session content, peer work and feedback must not be shared outside the platform
Community Code of Conduct:
• Be professional. Treat this space as you would any industry environment.
• Be kind and constructive. Support your fellow members.
• No soliciting. Do not use this space to sell services or recruit members elsewhere.
• No spam. Keep posts relevant and respectful.
Breaches of the community code of conduct may result in removal from the platform without refund.
11. Failed Payments
If your payment fails, your access to all content and the community will be removed immediately. You will receive an email notifying you of the failed payment with a link to update your payment details. Access will be restored automatically once payment is successfully processed.
12. Cancellation
• You may cancel your membership at any time through your account settings
• Your access will continue until the end of your current billing period
• No refunds are given for the remaining days of a billing period
• Industry Access reserves the right to cancel a membership at any time if these Terms and Conditions are breached
13. Refunds and Digital Access
Should you decide to make a purchase from Industry Access, you will enter into a contract with us. If you make a purchase, you will be sent direct digital app access immediately upon payment. Because digital access is granted immediately on purchase, there are no refunds.
By completing your purchase, you expressly consent to the immediate supply of digital content and acknowledge that you thereby lose your 14-day right to cancel under the Consumer Contracts Regulations 2013 from the moment access is granted.
Should you have any questions about your purchase we will be happy to assist. Contact us at [email protected].
Nothing in these Terms affects your statutory rights as a consumer under English law.
14. Intellectual Property
All content on the Industry Access platform, app, website, social media channels and emails is the property of Industry Access Ltd and is protected by applicable copyright and intellectual property laws.
Content means any text, graphics, audio, video, and also extends to the page layouts of this site, the app structure and layout, and any social media channels and emails associated with Industry Access.
• No permission is given to directly reprint or republish any Content in part or in full without written acknowledgement and express permission from Industry Access Ltd
• You may not reproduce, distribute, modify, transmit or otherwise use any Content without prior written permission
• Any unauthorised use of Content may give rise to a claim for damages
• Session materials, recordings and community content shared within the platform are for personal use only and may not be reproduced or shared externally
15. Loss and Damage
Industry Access Ltd shall not be liable for any loss or damage arising from:
• Technical failures, interruptions or downtime of the platform, app or any third-party service
• Loss of data, content or access due to technical issues beyond our reasonable control
• Any indirect, incidental, special or consequential loss arising from use of or inability to use the platform
• Any loss arising from your reliance on information provided by industry professionals during sessions
• Any loss of opportunity, employment, earnings or professional advancement
Our total liability to you in connection with your membership shall not exceed the total amount paid by you in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
16. Data Protection
Industry Access Ltd processes your personal data in accordance with our Privacy Policy, which is available at industryaccess.co.uk. By joining, you confirm that you have read and understood our Privacy Policy.
17. Miscellaneous
Consumer Contracts Regulations 2013: The Consumer Contracts Regulations 2013 provide consumers with a 14-day right to cancel digital services. By purchasing a membership you expressly request immediate access to digital content and acknowledge that you waive your right to cancel under these Regulations from the moment access is granted.
Severability: If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision shall be deemed severed and shall not affect the validity or enforceability of the remaining provisions.
Waiver: Our failure to enforce any provision of these Terms at any time shall not be construed as a waiver of our right to enforce that provision in the future.
Entire Agreement: These Terms and Conditions constitute the entire agreement between you and Industry Access Ltd in relation to your membership and supersede all prior agreements, representations and understandings.
18. Changes to These Terms
Industry Access reserves the right to update these Terms and Conditions at any time. You will be notified of any material changes by email with at least 14 days notice. Continued use of the platform after that date constitutes acceptance of the updated terms.
19. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
